Easy Return

Return & Exchange Policy
  • We hope you love what you've ordered! But just in case you're not 100% satisfied, it is easy to return and receive a refund. Customers’ satisfaction is always our top priority.
  • We accept return or exchange within 7 days of the item(s) arrival to you if you are not 100% satisfied. The shipping fee will not be refunded. Products with quality-related issues, such as damaged, defective, or mis-shipped items will receive a full refund including shipping fees.
Return & Exchange Conditions
  • Please contact us within 7 days of the item's arrival to you. Please include an explanation stating the reason and a picture showing the problem/defect for your return or exchange.
  • The item must be unworn, unwashed, unaltered, and undamaged with the original tags attached. We do not accept any used or altered item(s).
  • Any returns or exchange without our prior knowledge are not acceptable. Please send an email to our customer service before returning and exchanging.
  • Once the returned merchandise is received, the refund or exchange will be processed as soon as possible. Once your refund is issued, you will receive a confirmation email.
  • Final sale item(s) is not eligible for return or exchange.
  • Due to hygiene reasons, we cannot offer refunds or exchange on Swimsuit, Lingerie, Jewelry, Pet Clothes, and Earrings unless the item(s) are visibly defective.
  • Buyer is responsible for return shipping cost and any related expenses.
Return Address
  • If you wish to return the items, please send an email to us, our customer service representative will get back to you within 21 hours.
  • Note: Please do not directly send your return to the address on your package. It will affect the processing of your return.
Order Cancellation
  • Your order will be fully refunded if it’s canceled within 36 hours of purchase. Please send an email to us if you decide to cancel the order.
  • For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied.
  • We will NOT accept order cancellation request if the order has already been shipped.
Fast Refund
  • We will issue a refund to your original payment method within a week.
Contact us
  • If you have any further questions, please feel free to contact us at daliancarrey2@outlook.com or WhatsAPP:+0086 13019402643.